How much do you charge for shipping?
We provide free shipping to over 200 countries around the world*
*with some exceptions
Will I be charged any shipping, customs or duties fees?
No, the price you see is the price you pay - you won't be charged any extra fees.
When will you ship my order?
If you order an in-stock item, we’ll ship it within 3 working days.
How long will my order take to arrive?
Orders are shipped by EMS or USPS. Typically, delivery takes 5-20 working days after dispatch, but it may take longer due to factors beyond our control.
Do you provide tracking information?
You will receive your tracking information within 3-5 working days. But sometimes tracking might not be available if free shipping applies. In this case, please contact us at support@pinses.com
Can I cancel my order?
You can change or cancel your order within 12 hours. Please contact us by using the contact form
Super, very nice item... add it to my dance routines, looking cool
was delivered in 2 weeks. The quality is good. Recommend.
Got the cap for my son for his birthday, he loved it!
App a little odd, but everything works well! I love the hat fit, and ability to charge and to program messages. long as they keep the app working on my iPhone OS, this is a gem of a purchase!
My message was simply 6 ft please and that worked even at the airport. Also looks super fun, and someone asked permission to make photos of me. Nice cap and customizable messages are a blast!
Got the cap to complete my party outfit and it worked so well! Totally recommend for parties.
Really cool cap. thanks a bunch!